E-MUNIS - Electronic Municipal Information Services

The 1st stage is focused on study and analysis of EU municipalities’ best practices and of the ICT infrastructure and the demand for improvement and ability for e-performance of
working practices and services to citizens in 4 SEE municipalities.
The 2nd stage includes improvement of existing transferable applications and/or pilot development of new ones for establishing e-municipality office (back office) and providing eservices
to citizens (front office). The e-municipality office will consist of: Electronic Document
Management System, Interface tool to external information resources, and City Mayor’s office information network. Online services to citizens will be achieved through transfer and
adapting/improving of standardised municipality and city websites, Citizens software tool kit allowing the citizens to request and receive services via Internet, as well as an Interface tool set for access to municipality information resources needed for provision of requested e-services by citizens. All tools will be implemented at an information kiosk (single window).
The 3rd stage covers the dissemination of the outcomes within